Prospective Passengers

Riding: How does it work?

Neighbor Ride’s volunteer drivers provide trusted, reliable transportation for Howard County residents, age 60 and older.

STEP 1:

Register with Neighbor Ride

Register online or call us to receive your registration packet by mail. Once you fill out the application and establish your account, we will call to confirm your materials have been received, and you can begin scheduling your rides.

 

STEP 2:​

Schedule Your Ride

Use our online Ride Match Portal or call us at least three full business days before your ride is needed. Whether you need to go to the doctor, participate in faith activities, do your shopping or make a social call, we’ll match you with a driver to get you there and back.

Traveling with a companion? There are no additional fees for anyone riding with you to and from the same location.

STEP 3:

Confirmation

Our staff will touch base with you after scheduling your ride and the day before your trip to ensure every detail has been addressed.

​STEP 4:

Take Your Trip

Your volunteer driver will arrive on time to pick you up and take you to your destination. Each of our drivers are members of the Howard County community and have been thoroughly vetted, received a criminal background check, attended orientation and passed a driving record check to ensure your safety.

​STEP 5:

Repeat!

It’s that easy. You can set up a reoccurring trip if you have a weekly or monthly appointment, or you can notify us when you’re ready to ride again. Riders are eligible for a maximum of 12 rides per month.

“My driver was such a nice fellow.  He was so compassionate and concerned about my health and well-being even though he didn’t know me.  It was a pleasure to be with someone with that much integrity.”